Privacy policy

Last Updated: 01/03/2026


This Privacy Policy describes how Haran Autos (referred to as "Haran Autos," "we," "us," or "our"), a two-wheeler spare parts manufacturer and distributor, collects, uses, and discloses your Personal Information when you visit or make a purchase from our website at www.haranautos.com (the "Site").


1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Category Types of Information Collected Purpose of Collection
Identity/Contact Data Name, email address, mobile number. To create and manage your account, for order fulfillment, and for customer support (via email, call, or WhatsApp chat).
Order Data Billing address, shipping address, payment information (including credit card numbers, where applicable). To process your orders, process payments, and arrange for shipping.
Usage Data IP address, browser type, operating system, pages viewed, and referring site. To optimize the Site, generate analytics on how customers browse and interact with the Site, and for site security.

 

2. How We Use Your Personal Information

We use your Personal Information to provide our services to you, which includes:

  • Processing your orders and financial transactions.
  • Fulfilling your product orders, including shipping and coordinating logistics.
  • Communicating with you for customer support regarding product queries, orders, or return/refund requests (via WhatsApp chat, call, or email).
  • Managing your online account and facilitating quick sign-up/login via social media, mobile number, or email.
  • Screening our orders for potential risk or fraud.

 

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us run our business and provide our services to you, as described below:

  • Service Providers: We share information with service providers who perform functions on our behalf, such as:
    • E-commerce Platform: To power our online store (e.g., Shopify).
    • Payment Gateways: To securely process payments (e.g., Phone Pe, Razorpay).
    • Fulfillment & Logistics: For warehousing and shipping (e.g., Amazon FBA, external shipping partners).
    • Business Operations: For accounting and inventory management (e.g., Tally and another inventory management app).
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

4. Cookies

We use cookies to enhance your experience, analyze website traffic, and remember your preferences. You can control or reset your cookies through your browser settings.


5. Your Rights

You have the right to access the personal information we hold about you, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


6. Changes to this Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date.


7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:


Haran Autos (NV Retail)

Email: info@haranautos.com

Mobile Number: +91 9987135554

Address: NV Retail, 1st floor, Mamoon Manzil, Agyari Lane, Mehla Patel, Behind Apsara Cinema, Grant Road, Mumbai - 400007, India